We are hiring for a Senior Sales & Events Executive for a 4* Hotel in South Dublin.
SCOPE & GENERAL PURPOSE OF JOB: To be accountable for the coordination of all events in the hotel; working with the Director of Sales & Marketing to ensure all opportunities are maximized; ensuring exceptional customer care is achieved at all times and to maintain standards in your area in order to facilitate the smooth running of the operation.
ACCOUNTABILITIES:
To deputize for the Director of Sales & Marketing in her absence
Responsible for delivering and exceeding customer expectations both on the telephone and in person
To ensure a timely and accurate response to all customer enquiries, providing information, quotations, proposals and contracts for conferences, banqueting events, weddings etc.
Sales responsibilities involving showing potential customers around the hotel and upselling every department therein, looking out for new business avenues by cold calling, telephone sales, mail shots etc
Preparing and maintaining administrative documentation with respect to events, implementing proper filing procedures, and ensuring computer system is updated and accurate at all times
Maximizing yield from C&B business through upselling of other departments, i.e. lunches, dinners, room rates etc
Ensuring that there is adequate sales information available by having C&B packs ready for distribution
Coordinate wedding arrangements with bride and groom including initial tour of hotel and grounds, reception plans, proposals and quotations
Liaising with clients on all aspects of their business with the hotel and following up where necessary
This is a client facing a proactive and reactive sales and events position that is responsible for targeting new rooms and event accounts and maintaining relationships with existing accounts to retain and develop the business in the local market.
To drive new accounts in local area for accommodation, events, and F&B areas.
Development and maintenance of a C&B contact database
To be flexible in terms of working hours as requested by the Director of Sales & Marketing
To attend Hotel Meetings as required, ensuring effective communication at all levels.
To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment, ensuring that members of the Team are trained and aware of these requirements.
REQUIREMENTS
1 + years experience as a Sales & Events Executive in a similar industry
This is not a full and final list of duties and responsibilities and you may be required to carry out other tasks as directed by senior executives.
